As an unconference,  this schedule has been driven entirely by attendees and is subject to adapt during the event based on attendee needs. 

CrowdFiber OPEN

Oct. 7 – 10, 2019

Lake Lanier, Georgia

Day 1 – Monday Oct. 7

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2:00pm – 5:00pm

Classroom Zone

Pre-Conf CSR & Sales Training (Add: $75/person)

Front-line Sales Intensive Training

This session will be hands-on classroom-style deep dive into address check, sales workflows, and order management, plus how to handle on-site signups in the office or at events. If you’ve wanted to increase the efficiency of your CSRs, sales staff, or utilization of kiosks, this is the session for you.

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5:00pm – 8:00pm

Legacy Pointe Pavillion

Welcome BBQ

Southern Dinner and Atlanta’s Best Improv

Join us for happy hour drinks and crowd games from 5-6pm. We’ll enjoy a casual southern BBQ dinner and a performance from Atlanta’s own “Improv in Action” troupe led by Jim Karswish. Bring a story to join the fun.

Day 2 – Tuesday Oct. 8

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7:30AM - 8:15AM

Poolside Yoga or Island Walk

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7:00am - 9:00AM

SIDNEYS

Breakfast Buffet

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9:00aM - 10:00Am

Main Zone

Welcome Talk: Storytelling for Sales

Pitches, presentations, registrations, proposals – they’re all part of our daily sales flow. But how do you deliver the important details and get the response you want in a quick and engaging way? The secret is storytelling. Find out how storytelling skills can help you craft a tale that will make people take action. You’ll also learn how to listen and respond to your audience without throwing your story and intent off track.

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10:00AM - 10:30AM

Main ZONE

Metrics That Matter

We’ll start right where you told us you want to: Measuring and Reporting Progress. Almost all of you said you “must have” more understanding here.  This short talk will save your future self time and energy by focusing on the stuff that actually makes a difference. Will also include introduction to several of the interactive ways you can contribute to this topic over the course of the event. 

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10:45AM - 11:15am

Discussion Zone

Workshop: Anatomy of an Address

Preparing for and avoiding the pitfalls of place

From feasibility to effective direct mail campaigns to activating service, the address is the most central relationship you have. Master it with an interview with CrowdFiber’s geo experts. You’ll leave armed with knowledge to audit your own deliverability, manage your address data efficiently,and how to utilize the public land data available within the platform for your advantage.

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10:45am - 11:15am

Classroom Zone

Workshop: Geomarketing Analysis

How to conduct a marketing audit

Building on the “Metrics that Matter” talk, this classroom style workshop will guide you as you review your own site and complete a marketing audit and assessment.

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11:30am - 12:00pm

Discussion Zone

Workshop: Champion Your Champions

Unique and effective ways to empower a volunteer referral team.

Hear from service providers like you and the methods and results of their work with local champions..

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11:30am - 12:00pm

Classroom Zone

Workshop: Mapping Data

Ways to use geovisualization to gain insights

CrowdFiber is more than just a fancy way to fill a spreadsheet. Explore the map visualization tools and use cases where visual data becomes rich insight. You’ll be working with your own data during this classroom-style workshop.

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12:00 pm - 1:00 pm

Sidneys

Buffet Lunch

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12:30pm - 1:30pm

Lab Zone

CrowdLabs

Come tinker in the steampunk lab to see what’s in beta. Drop-in during this block or during breaks to hear what could be next with your input. Plus, enjoy some telecom throwback technology. 

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1:30pm - 2:30pm

Zone Main

How to Be Funny (And Why It Matters)

By Lianna Patch, Punchline Copy

Improv-Inspired Copywriting Tips for Converting and Retaining More Customers

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2:45pm – 3:20pm

Discussion Zone

Workshop: Live Design Tear Down

By Lianna Patch, Punchline Copy

See what it means to punch up copy for maximum conversion awesomeness

Liana Patch will take the brave submissions of home pages, registration forms, product pages, emails, or direct mail samples and punch them up in front of your eyes. *Certified insult and punch free

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2:45pm – 3:20pm

Classroom Zone

Improv UX

By Jim Karswish
All products and services have end users and in this workshop we apply the skills of improvisation to the world of user experience. This workshop positively affects the Relational, Working and Exploratory connections between Creators, Clients, Teams and most importantly the Users our products are serving. We will use improv exercises to help show how listening, acceptance and a lack of judgement can create a more empathetic, collaborative, creative, agile, and innovative user experience culture.

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3:30PM - 4:00Pm

Main Zone

Direct Sales Product Update

If you weren’t able to join the training intensive, you won’t want to miss the quick walkthrough of powerful Direct Sales tools.

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4:00PM - 4:45 PM

Main Zone

Predicting Success Gameshow

Explore data and win.

Compete in this gameshow and be the first to hear the results of our crowd study determining the marketing actions that actually predict success. 

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6:00pm – 8:00pm

Meet at restaurant or lobby for shuttle

Group Dutch Dinner 

You’ll pick one of three island dining options when you first check in, and we’ll make sure you get there and back to the lodge safely if off-site. We won’t be picking up the tab on this one, but our staff will be joining each group to be sure you have a great time!

Day 3 – Wednesday Oct. 9

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7:30AM - 8:15AM

Activity Location

Poolside Yoga or Island Walk

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7:00 am - 9:00 am

Sidneys

Breakfast Buffet 

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9:00AM - 10:00AM

Main Zone

Interview: Crowd Leaders

Conversion & engagement mavens share their secrets

We’ll interview the providers leading the crowd in signups, contract completion rates, and service activations to hear just how they do it.

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10:00 am - 10:30 am

Main Zone

The Other Search Optimization

The power of address search and the problems you can avoid

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10:45 am - 11:15 am

Main Zone

Direct Mail Product Update

Direct mail has been juiced up and is ready to help you get more registrations. Walk through the updates and see sample mailings that will get YOUR crowd talking..

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11:30AM - 12:15PM

Discussion Zone

Workshop: Events that Rock

See what a crowd-powered event might look like

Take advantage of annual meetings and explore the ways that local and even neighborhood meetups can help you sign up more people and drive referral effects. You’ll be able to test out kiosks and other methods that our power users have learned really work while hearing from providers about the things that work and the things they won’t do again.

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11:30am - 12:00Pm

Classroom Zone

Workshop: Painless Compliance Reporting

Exploring the operational benefits of CrowdFiber

See how you can reduce your effort from months to clicks with a walkthrough of the tools you need as you report to the FCC and other regulatory outfits.  No matter what stage you are in, we think we can make your life a little easier.  

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12:00 PM - 01:00 PM

Sidneys

Lunch 

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1:30 pm - 4:30 Pm

VARIOUS

Afternoon Activities

1:30-4:00 Sailing
1:45-3:45 Golf Cart Scavenger Hunt
2:00-3:00 Botanist-Guided Hike
2:-00-4:00 Margarita Mixology & Beach Games
Meet in lobby/shuttle stand prior to start time for your selected activity. 

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5:00 Pm - 8:00 pm

PINE ISLE POINTE

Happy Hour & Crowdee Awards Dinner

Enjoy street fair-inspired dinner, compete in the Closest To The Tee Competition,  and see who wins a Crowdee.  Think school superlatives with grownups.

Day 4 – Thursday Oct. 10

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7:00 am - 9:00 am

Sidneys

Breakfast Buffet
(no activities)

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9:00am - 10:00am

Main Zone

Interview: Crowd Collaboration

Cooperation outside your cooperation.

Map the journey partnering with electric co-ops, private ISPs, and telcos.

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10:15 am - 11:00am

Discussion Zone

How to get a bigger budget

What’s your marketing ROI?

Explore the topic of marketing ROI as a group and best ways to calculate your value and need, and what resources you need to be competitive.

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10:15AM - 11:00AM

Classroom Zone

The Swivel Chair

The Power of Integration

A quick primer on APIs, web hooks, and the integrations currently in use with CrowdFiber. 

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11:00 pm - 12:00 pm

Bag Lunch & Airport Shuttle Departure


Inside Info Logo

 

Thanks!

Thanks to our partners who helped sponsor this event!

 

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