877-314-5895 sales@crowdfiber.com

Privacy Policy

UPDATED: January 4, 2015

The Site is operated by CrowdFiber, LLC (“CrowdFiber” or the “Company”). This page sets forth the Privacy Policy (the “Policy”) for the website at www.crowdfiber.com, all other sites owned and operated by CrowdFiber that redirect to www.crowdfiber.com, and all subdomains or custom domains (collectively, the “Site”), and the service owned and operated by the Company (together with the Site, the “Service”)

We take the responsibility of collecting and storing your personal information very seriously. We use your personal information only for providing and improving the Service.

By using the Service, you consent to the collection and use of information in accordance with this Policy.

The Company reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the Site. It is your responsibility to check this Policy periodically for changes. We will notify all campaign owners at the time any change is implemented. Campaign owners will then have the option to suspend, cancel or delete any campaigns they have created on the Site, however, backer information will be retained unless and until those backers elect to remove it. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.

What information do we collect? 

We collect information from you when you register on or login to our site, back a campaign, create a campaign, subscribe to our newsletter, respond to a survey, fill out a form or search for an address.

When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information service location address, or geographic information. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:

·         To identify you when you sign-in to your account

·         To personalize your experience (your information helps us to better respond to your individual needs)

·         To present campaigns to you when you use the Service which we believe will be of interest based on your geographic location and previous use of the Service

·         To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

·         To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

·         To process transactions

·         To administer a contest, promotion, survey or other site feature

·         To send periodic emails

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the user.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, you may email us at admin@crowdfiber.com.

Campaign Owners have access to the names, email addresses, service addresses and other information collected on the “Backer Form” of the campaigns they manage.

We never post anything to your accounts with Facebook, Twitter, or any other third-party sites without your permission.

How do we protect your information? 

CrowdFiber uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to CrowdFiber and you do so at your own risk. Once we receive your transmission of information, CrowdFiber makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

In the event that personal information is compromised as a result of a breach of security, CrowdFiber will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Geographic Information

We may collect geographic information about campaign boundaries, network assets and service locations. This information will be used to support the creation, management and fulfillment of your crowdfunding campaigns. Optionally, you may choose to store your geographic boundary and network asset information on your own private servers. In this case, we will provide you with the option to refer to your geographic boundary and network asset information via a web mapping URL.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 

By using our site, you consent to our online privacy policy.

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below.

PO Box 1288
Rome, GA – Georgia 30162